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Книга: Collins Business Secrets: Dealing With Difficult People

Товар № 10720475
Автор: David B.
Издательство: Harper Collins
Вес: 0.500 кг.
Год издания: 2010
Формат: 20x13x1 см
Страниц: 128
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The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People Includes how to: Understand the different types of troublemakers; Stay calm and firm when other people can"t; Deal with difficult bosses, direct reports, and colleagues; Create win-win scenarios; Develop productive relationships with people you don"t like.

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